Special Order and Wish List Frequently Asked Questions

June 16th, 2022 by

Q: I’ve heard that Toyota is not accepting special orders.

A: We’ve heard that other stores are saying that, but it’s not true, at least for models that have already rolled out (the BZ4X is not available to order yet, for example).

Motorcars Toyota has built hundreds of special orders over the past several years without any problem. We’re not sure why other stores don’t, but it’s a simple process, and usually costs less than buying stock cars from allocation. On top of that, you get exactly the car you want.

How do I place a special order?

  1. Use our Build Tool to figure out exactly what you want: color, packages, accessories. It will show you the cost step by step, so you can try all kinds of different combinations until it’s exactly what you want. (If you’d rather, you can make a reservation to come in and do it here and we’ll walk you through it step by step. We can also do this via video chat, text, email, or over the phone.)
  2. Press ‘Submit’.
  3. One of our Sales Coordinators will call to confirm your order and take a $500 refundable deposit.
  4. You will then be assigned a Product Specialist who will let you know your build date from the factory. If there are any changes, they’ll let you know that, too.
  5. Once your new car arrives, your Product Specialist will show you all of the cool new features, introduce you to your Service Coordinator (the folks who will schedule your free ToyotaCare services), introduce you to your Finance Manager who will handle financing, any extra warranty coverage you might want, etc. If you don’t already have insurance arranged, they will also introduce you to your in-house Allstate Insurance rep, who will help you with that.

Q: Is it better to be placed on a ‘Wish List’?

A: We’ve heard of other stores doing this. The issue with it is that – because of the global chip shortage, which is likely to last through 2023 if not longer – every allocated car sells months before it arrives. This means that you may never get the car, and there are dozens of people ahead of you. In this case, it’s better to put in a special order.

Q: How long does it take a special-order car to arrive?

At the time of this writing (6/16/22):

Model Wait Time – updated 6/16/22
4Runner (hybrid) Not Available
4Runner (non-hybrid) 3 – 6 months
Avalon (hybrid) 3 – 6 months
Avalon (non hybrid) 3 – 6 months
C-HR (non hybrid) 6 months
C-HR (hybrid) Not available
Camry (hybrid) 3 – 6 months
Camry (non hybrid) 3 – 6 months
Corolla (hybrid) 6 months
Corolla (non hybrid) 3 – 6 months
Corolla Cross 6 – 9 months
Corolla Hatchback 6 months
GR-Supra 6 – 9 months
Highlander (hybrid) 6 months
Highlander (non hybrid) 3 – 6 months
Prius (only avail. as hybrid) 12 months
Prius Prime (plug in hybrid) 12 months
RAV4 (hybrid) 3 – 6 months
RAV4 (non hybrid) 3 – 6 months
RAV4 Prime (plug in hybrid) 2 years
Sequoia (hybrid) 12+ months
Sequoia (non hybrid) 12+ months
Sienna (only avail. as hybrid) 12 months
Tacoma (hybrid) Not available
Tacoma (non hybrid) 3 – 6 months
Tundra (hybrid) 12 months
Tundra (non hybrid) 6 – 12 months
Venza (only avail. as hybrid) 3 – 6 months