Customer Testimonials

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DealerRater Sep 25, 2020

This is my second lease car with Toyota, my first Rav4 was leased at the Brunswick location and now I had the greatest pleasure in meeting Michael Sayre at Motorcars. What a wonderful service I received. Great guy, very helpful in every situation. Thank you so much Mike for helping me with my difficult decision. Your name alone will always put a smile on my face! You are a great asset to this company and I hope to see you again. Thanks also to Naomi for setting up my appointments. I could see that smile over the phone. PS: To ...

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Google Sep 23, 2020

I'm satisfied!

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Google Sep 23, 2020
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Google Sep 22, 2020

Joy Taylor sold us our car - she was super helpful in helping get everything resolved. We purchased the car online (lived hours away) but we were able to put a deposit down and have all the details figured out by the next day. We paid a little extra to have our car delivered to us and there was some miscommunication and hiccups in that process due to the broker who was shipping the car, but Derek Roberts helped get everything sorted out and we received the car about a week after we had purchased it.

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Google Sep 22, 2020

Always a pleasure going to MotorCars. I bought 2 new Priuses and a new Limited Edition Sienna from them in the past 10 years. Always impeccable service. Clean and friendly waiting lounge with complimentary coffee and daily fresh baked variety of cookies. Free desktop computers to use, tv, fireplace, couches ... very inviting.Only four stars because some of their pricing is way higher than a car parts store ... but that expected from a dealer, right?!

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Google Sep 17, 2020

I purchased my 2011 Camry at Motorcars Cleveland Heights 7 years ago, and went in last weekend for service. I was thinking about upgrading and asked what my options were. I worked with sales representative Joy Taylor who was extremely helpful, patient, knowledgeable and nice! Joy asked me right off the bat what I wanted, what I didn't want, and she went to work finding a car that I'd be happy with. From start to finish Joy was patient and helpful, and went to work for me immediately once I decided on a car. She was running around everywhere! Once the sale ...

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Google Sep 16, 2020

I had the enormous pleasure of working with Michael Sayre after I was referred to the dealership by a friend. Couldn't have asked for a better experience. He was friendly and informative and answered any and all questions I asked. Great guy, 10/10 would recommend again and again.

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Google Sep 15, 2020
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Google Sep 11, 2020

Overall, everyone was incredibly accommodating and did everything possible to make sure I got the car I wanted for a great price! One of the associates, Joy, was an absolute pleasure to work with and genuinely tried to make sure I felt comfortable and heard. Would absolutely recommend to anyone, it was a great car buying experience!

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Google Sep 11, 2020

I highly recommend Motorcars Toyota, every staff member was so friendly and they made my overall experience such a pleasant time. Joy Taylor is awesome and deserves 6 stars!! She was so personable, kept in contact throughout the whole process and was available for every question I had. I am so thankful I was connected with Joy. She did her thing, got me a great deal, and found the best RAV4 Hybrid with more than I could ask for. If you are serious about getting a new car and are looking for a smooth/quick transition, ask for Joy because she ...

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