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Cornelius treated me fairly and answered all my questions. My first new car purchase went great. I am pleased with the overall experience in a tough market and am enjoying my Corolla Cross.
Today I took possession of my 2023 highlander. My sales person was Stephanie Kariotakis and she made my experience easy and problem free. I only really dealt with her and then the financial guy and they both did great for me and I would recommend them to anyone.
Couldn’t be happier with Motorcars Toyota. Working with Patricia Marcin has been a pleasure. I’ve leased three vehicles through her and have never been disappointed. Service department has excellent customer service and convenient hours.
MCT more than 13 years together, professionalism and courtesy keeps me coming back, Stephanie, is a huge part of that, She's friendly, knowledgeable, and believe it. or not actually makes bringing your car in, a pleasant experience, it is rare to find the stuff actually remembers your face here they're and more specifically the manger Derek they make you feel at home.
Stephanie Kariotakis is by far the most helpful and most knowledgeable car professional that I have ever dealt with. I had expected to purchase my leased car at the end of the lease period. I have always owned my cars prior to the current lease. However, Stephanie laid out a compelling case for why I should lease again. Her arguments were honest, clear, insightful and convincing. I had never thought of the benefits of leasing in the way Stephanie described and now I'm extremely happy that I had the good fortune to deal with her. I have now received ...
Motorcars Toyota is one of Cleveland’s premier, independently owned Toyota dealers, delivering an unprecedented and elevated car-buying experience. Built on a customer-driven foundation and on the philosophy that buying and servicing your new or used car should be a relief, Motorcars Toyota leverages technology, best-in-class operations, and service excellence to offer a transparent, easy, and professional car-owning journey for our valued customers. From our well-lit and spacious showroom to our clean and safe service center, to our transparent and approachable professionals, Motorcars Toyota delivers the most reliable auto brand in a trusted operation.
With our service department offering nearly 24-hour availability, our Factory Certified Master Technicians are standing by, eager to help! Whether you drive a Toyota or a model from another make, our team of service experts can help keep your vehicle in excellent condition. From oil changes to tire rotations to brake pad replacement, we offer a variety of much-needed services to drivers throughout Shaker Heights and beyond. We’re always offering service specials to make routine services more cost-effective. What’s more, Motorcars Certified Collision Center, just across the street, offers world-class repairs on any make and model. It’s just one of the many reasons we’re a top Toyota dealer near Cleveland, Ohio!
Our team is not only focused on assisting with your auto needs but on the needs of the Cleveland community as well. We support and sponsor a number of organizations in the area, including Cuyahoga County Blue Coats, Flashes of Hope, MetroHealth, the Cleveland Clinic, and the Cleveland Natural History Museum. By shopping at Motorcars Toyota, you help support these local causes, organizations, and initiatives! Through our commitment to making an impact within the Cleveland community, Motorcars Toyota sets the pace for the way cars should be bought, sold, and serviced.
Visit a dealership that’s known for its customer service! Motorcars Toyota strives to make every customer’s shopping experience easy and rewarding. If you have any questions about our new or used inventory, or our finance or auto services, feel free to contact us online or give us a call at 216-321-9100.