When you make a service reservation, what you are actually scheduling is a meeting with your Service Adviser. The actual service work is performed following this meeting, and may even be some time later in the day if parts must be ordered, etc.
Because of this, arriving on time is key - otherwise, you will arrive during other Customer meetings and have to wait until your Service Adviser is available.
If you are available to come in sooner or will likely be late, please call us at 855-664-6193, and we will do our best to arrange another time.
by Duncan Shaw
This past April, 32,378 hybrid vehicles were sold in America. Over half of those sales came from Toyota, while the Toyota Prius led the fleet. Prius models are available to our customers as rental vehicles when they have services that exceed 2 hours. If you’d like to take one out, let us know the next time you schedule a service appointment.
Here are a few reasons why we love the Toyota Prius:
• Outstanding fuel economy (up to 51 mpg)
• One of the largest cargo spaces in its class, perfect for long trips or taking the…
With summer approaching, you may be planning a trip on the open road. Before venturing out into the great beyond, you might consider following a few tips that can save you money, time and possibly a major inconvenience:
• Cooling system (radiator): flush and refill according to the service manual’s instructions. The level, condition and concentration of the coolant should be checked periodically. Important — first let the engine cool down before removing the radiator cap.
• Safety and convenience, inspect all lights and bulbs, and replace any that are burned out.
• Replace worn wiper blades and always have plenty of washer…
We understand that your time is valuable, and that timely service is something that you have a right to expect. With that in mind, we have recently upgraded our sites' chat application to Sightmax.
This new chat service allows us to see what you are looking at on our pages, answer your questions about various models, features, and services (including your service history), and even book service and sales reservations on the fly.
You'll find the Sightmax chat application on the bottom right of our sites. Don't be surprised if we pop up to ask how we can…
When your technician explains what is going on with your vehicle, it's important that you understand what they mean. Tech Talk helps inform you so you have reasonable knowledge going into the service department.
Toyota uses several systems that affect traction, and which does what can be confusing. Here's the scoop:
Anti-Lock Brake System (ABS): As we've discussed in this column before, anti-lock brakes help prevent sliding tires by selectively releasing pressure to pump the brakes for you. This helps maintain steering control and directional stability.
Traction Control: Helps prevent spinning tires by reducing the engine's…